About TQUK
We don’t believe in looking back, so we’re not going to tell you where we’ve been and what we’ve done. Instead, we’re going to tell you where we’re going and what we want to achieve.
Our goal is to be the best in Technical Education. Not good. Not great. The best. Number 1. We’re here to lead the industry, revolutionise the way centres and providers work and transform the lives of learners. And we can only do that if we’re striving every day to be the very best.
In fact, we're so dedicated to being the best that we've made it our BHAG (Big Hairy Audacious Goal) and set ourselves five strategic objectives to help achieve it. Drumroll, please…
Influence educational reforms
We're education experts with the experience and insight to improve the industry. So when we think something needs to change, we take a proactive approach and make our voices heard so our centres and learners can benefit from new and better ways of thinking.
Drive continuous growth
We started with single-digit staff in a two-up, two-down in Cadishead and have grown to a team of more than 125 (plus hundreds of associates) in an expansive office in Sale. But we never rest on our laurels. We want to keep growing, keep challenging ourselves, keep pushing the envelope, because by striving to be our best we're helping everyone we work with be their best.
Provide world-class service
We deliver the very best to our customers and that means more than troubleshooting. We're strategic advisors, passionate proponents, and the all-round biggest fans of everyone we work with. We know our centres inside and out and are ready and raring to go with bespoke support and tailored advice at the drop of a hat.
Establish our ESG standards
We've always got one eye on a sustainable future, which is why we operate with the Triple Bottom Line (TBL) in mind. The TBL means we put as much focus on our people and the environment as we do our profits so we can help preserve our planet and create a truly positive global community for generations to come.
Create a culture of opportunity
We know that an organisation is only as good as the people within it. That's why we invest in every single person who passes through our doors, giving them the best opportunity to thrive, develop their skills, and become their best selves. In return, we get dedicated, hard-working experts who are fully committed to their team and the company’s success.
A vision shaped by our non-negotiables
None of this would be possible without our three non-negotiables. They make us who we are, guiding our actions, decisions, and relationships so we can help learners transform their dreams into reality.
Put team first
We believe in the power of collaboration and recognise that collective efforts lead to greater success. We foster an inclusive and supportive environment where teamwork, mutual respect and cooperation thrive. By valuing each team member's diverse perspectives and contributions, we achieve outstanding results together.
Willingness to learn
We understand that learning is a lifelong journey and encourage a growth mindset among our staff and stakeholders. We actively seek out new knowledge, insights, and innovative approaches to continually improve our services and stay at the forefront of the industry. By nurturing a culture of continuous learning, we empower our team members to reach their full potential.
Be courteous
We believe in treating others with respect, empathy and professionalism. Whether it's communicating with our customers, partners, or colleagues, we strive to create a positive and welcoming atmosphere. We listen attentively, respond promptly, and address concerns with empathy and understanding. By fostering a culture of courtesy, we build strong relationships based on trust and collaboration.
A decade of excellence
From our beginnings in 2013, we’ve worked tirelessly to deliver a brighter approach to qualifications and assessment.
“From our humble beginnings to our current standing as a respected and influential AO and EPAO, our path has been marked by desire, innovation, and an unwavering commitment to excellence. As we look back at our journey, we’re immensely proud of the milestones we’ve achieved, the partnerships we’ve forged, and the lives we’ve positively impacted. Yet, we recognise that our journey is far from over. In fact, it’s just warming up and we're just getting started. Our commitment to innovation, responsiveness to market dynamics, and passion for learning will continue to propel us forward as we strive to shape the future of vocational and technical education.
Join us as we embark on the next chapter of our journey, filled with new challenges and, more excitingly, opportunities. Together, we will continue to strive for world domination, to set the standards, inspire excellence, and make a meaningful positive impact with our valued customers and learners.”
Andrew Walker, Managing Director
TQUK Level 4 Diploma in Hospitality and Tourism Management (RQF)
Qualification Specification
Qualification Number: 603/2875/7
Introduction to the Qualification
The TQUK Level 4 Diploma in Hospitality and Tourism Management (RQF) is regulated by Ofqual.
Qualification Purpose
The purpose of the qualification is to develop learners’ knowledge and understanding of aspects of management and other topics relevant to the hospitality and tourism industry. Areas covered include:
- Principles of sustainable development and the level of planning involved to achieve sustainable development in tourism.
- Planning and managing tourism across different destinations,
- The hospitality and tourism industry and its operations, including holiday management.
- The nature, development and management of visitor attractions including tourist motivation theories and techniques available to manage visitor attractions and how they can be used to achieve sustainability.
- The function and structure of resort operations, the role and impact of quality systems and procedures in relation to services, health and safety and the legal requirements.
- The employability skills required for effective employment and development. Further knowledge on teams and groups. Leadership and communication skills required is also addressed in this unit.
Entry Requirements
There are no specific entry requirements however it is recommended that learners have a minimum of level three in a related hospitality and/or tourism management qualification.
The qualification is suitable for learners of 18 years of age and above.
Progression
Successful learners can progress to other qualifications such as:
- TQUK Level 5 Diploma in Hospitality and Tourism Management
- Level 5 Diploma in Tourism and Hospitality Management
- Level 5 Advanced Diploma in Hospitality Management
- Level 5 Advanced Diploma in Tourism Management
Successful learners can apply for job roles such as:
- Accommodation professional
- Catering professional
- Event professional
- Fast food restaurant supervisor
Structure
Learners must achieve five mandatory units.
| Title | Unit ref. | Level | Guided learning hours | Credit value |
|---|---|---|---|---|
| Sustainability in hospitality and tourism | F/616/8301 | 4 | 60 | 20 |
| Operations management in hospitality and tourism | J/616/8302 | 4 | 60 | 20 |
| Management of visitor attractions | L/616/8303 | 4 | 60 | 40 |
| Resort operations and management | R/616/8304 | 4 | 60 | 20 |
| Employability and development in hospitality and tourism | Y/616/8305 | 4 | 60 | 20 |
Guided Learning Hours
These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training.
GLH for this qualification is 300 hours
Directed study requirements
Learners are expected to study and complete aspects of their assessment portfolio in their own time. This additional time is expected to be approximately 900 hours over the cycle of the programme.
Total Qualification Time
This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes.
Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment which takes place as directed by, but not under the supervision of, a lecturer, supervisor or tutor. The credit value for a qualification, where given, is determined by TQT, as one credit corresponds to 10 hours of learning.
Total Qualification Time for this qualification is 1200 hours
Assessment
The qualification is assessed by internally set and marked assessments subject to external quality assurance.
Where indicated in the unit specifications, assessment must meet the requirements of the identified assessment strategy/principles.
Materials for internal assessment must be submitted to TQUK for approval prior to use and must be mapped to the relevant unit, learning outcome and assessment criteria.
Materials for internal assessment must be submitted to TQUK for approval prior to use and must be mapped to the relevant unit, learning outcome and assessment criteria.
TQUK Level 5 Diploma in Hospitality and Tourism Management (RQF)
Qualification Specification
Qualification Number: 603/2876/9
Introduction to the Qualification
The TQUK Level 5 Diploma in Hospitality and Tourism Management (RQF) is regulated by Ofqual.
Qualification Purpose
The purpose of the qualification is to further develop knowledge and understanding of a range of aspects of the tourism and hospitality industry including contemporary issues influencing development Theories of international development will be considered including sustainability. National and international tourist destinations, the culture involved current trends and their impacts are and the characteristics of the population will be explored. Learners will be encouraged to analyse their entrepreneurial skills and develop research skills. Other areas include developing an understanding of the growth and development of the cultural industry and potential conflicts.
Entry Requirements
There are no specific entry requirements however learners should have a minimum of level two in literacy and numeracy or equivalent. It would be beneficial for learners to have previously achieved a related qualification ideally at level 3 such as the TQUK Level 4 Diploma in Hospitality and Tourism Management.
The qualification is suitable for learners aged 18 and above.
Progression
Successful learners can progress to other qualifications such as:
Level 6 Diploma in Business Management
Level 6 Certificate in Project Management
Level 6 Award in Advancing Business Ideas and Entrepreneurship
Level 6 Diploma in Tourism and Hospitality Management
Level 6 Professional Diploma in Hospitality and Event Management
Successful learners can apply for job roles such as:
Accommodation manager
Catering manager
Chef
Conference centre manager
Event manager
Fast food restaurant manager
Structure
Learners must achieve six mandatory units
| Title | Unit ref. | lEVEL | Guided learning hours | Credit value |
|---|---|---|---|---|
| Business research project | K/616/6770 | 5 | 80 | 20 |
| Contemporary issues in the hospitality and tourism context | K/616/8387 | 5 | 60 | 20 |
| Cultural tourism management | M/616/8391 | 5 | 60 | 20 |
| Entrepreneurship in tourism and hospitality | K/616/8390 | 5 | 60 | 20 |
| International development in hospitality and tourism | M/616/8388 | 5 | 60 | 20 |
| Tourism destination management | T/616/8389 | 5 | 60 | 20 |
Guided Learning Hours
These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training.
GLH for this qualification is 380 hours
Directed study requirements
Learners are expected to study and complete aspects of their assessment portfolio in their own time. This additional time is expected to be approximately 820 hours over the cycle of the programme.
Total Qualification Time
This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes.
Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment which takes place as directed by, but not under the supervision of, a lecturer, supervisor or tutor. The credit value for a qualification, where given, is determined by TQT, as one credit corresponds to 10 hours of learning.
Total Qualification Time for this qualification is 1200 hours
Assessment
The qualification is assessed by internally set and marked assessments subject to external quality assurance.
Where indicated in the unit specifications, assessment must meet the requirements of the identified assessment strategy/principles.
Materials for internal assessment must be submitted to TQUK for approval prior to use and must be mapped to the relevant unit, learning outcome and assessment criteria.
All learning outcomes and assessment criteria must be met to achieve a pass - there is no grading.
TQUK Level 4 Diploma in Business Management (RQF)
Qualification Specification
Qualification Number: 603/2694/3
Introduction to the Qualification
The TQUK Level 4 Diploma Business Management (RQF) is regulated by Ofqual.
Qualification Purpose
The qualification offers learners the opportunity to develop knowledge, understanding and skills related to a range of management areas including: businesses types and functions, developing marketing plans, human resource management, the role of a leader and the functions of a manager, management accounting, project management principles, innovation and entrepreneurship.
Learners will develop knowledge and understanding of organisational structures and functions. They will explore internal and external factors affecting decision making in an organisation. The role of a leader, the functions of a manager and the various characteristics, traits and behaviours for effective management and leadership are covered. Other areas covered include developing marketing plans, human resource management, management accounting, project management principles, methodologies, tools, techniques and implementation, carrying out a business project, innovation and entrepreneurship.
Entry Requirements
There are no specific entry requirements however learners should have a minimum of level two in literacy and numeracy or equivalent. It would be beneficial for learners to have a business management qualification at level 3 and experience of working in a business environment.
The qualification is suitable for learners of 18 years of age and above.
Progression
Successful learners can progress to other qualifications such as:
TQUK Level 5 Diploma Business Management
TQUK Level 5 Award/Diploma in Management and Leadership
Level 5 Diploma in Human Resource Management
Opportunities within their current job role/alternative job roles
Structure
Learners must achieve 120 credits from eight mandatory units
| Title | Unit ref. | Guided learning hours | Credit value |
|---|---|---|---|
| The business environment | L/616/6759 | 60 | 15 |
| The fundamentals of marketing | F/616/6760 | 60 | 15 |
| Human resource management | J/616/6761 | 60 | 15 |
| Leadership and operations management | Y/616/6764 | 60 | 15 |
| Management accounting systems | D/616/6765 | 60 | 15 |
| Project management | D/616/6765 | 60 | 15 |
| Innovation in business | K/616/6767 | 60 | 15 |
| Entrepreneurship and business start-ups | M/616/6768 | 60 | 15 |
Total Qualification Time
This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes.
Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for a qualification is determined by TQT, as one credit corresponds to 10 hours of learning.
Total Qualification Time for this qualification is 1200 hours
Guided Learning Hours
These hours are made up of all real time contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training.
GLH for this qualification is 480
Assessment
The qualification is assessed by internally set and marked assessments subject to external quality assurance.
Where indicated in the unit specifications, assessment must meet the requirements of the identified assessment strategy/principles.
Materials for internal assessment must be submitted to TQUK for approval prior to use and must be mapped to the relevant unit, learning outcome and assessment criteria.
All learning outcomes must be met to achieve a pass - there is no grading.
TQUK Level 5 Diploma in Business Management (RQF)
Qualification Specification
Qualification Number: 603/2697/9
Introduction to the Qualification
The TQUK Level 5 Diploma in Business Management (RQF) is regulated by Ofqual.
Qualification Purpose
The qualification offers learners the opportunity to develop knowledge, understanding and skills related to a range of management areas including teamwork, project management, independent research, international marketing and managing innovation and change.
Learners will apply principles, methodologies, tools and techniques to conduct independent research in implementing a business project to meet business objectives.
Learners will engage in sustained research in a specific field of study, demonstrate the capacity and ability to identify a research theme, develop research aims, objectives and outcomes, and to present the outcomes of their research in written and verbal formats. They will be encouraged to reflect on their engagement in the research process during which recommendations for future, personal development are key learning points.
The qualification develops learners’ knowledge and understanding of innovation and the tools and techniques the organisations use to manage innovation and gain competitive advantage in the business environment. to prepare them to anticipate, plan and deliver organisational change. The concepts will be applied to real world scenarios. Learners will be able to predetermine appropriate and timely interventions required to maximise the benefits and minimise the risk of organisational change. Learners will study marketing at a higher level and develop knowledge and ability to work with international marketing teams using a variety of methods of international marketing and critically evaluate the challenges organisations face when doing so. Learners will understand the importance of effective team working to an organisation’s success, and develop skills and knowledge for working in team situations both as a team leader and a team member.
Entry Requirements
There are no specific entry requirements however learners should have a minimum of level two in literacy and numeracy or equivalent. It would be beneficial for learners to have a business management qualification at level 3 or 4 and experience of working in a business environment.
The qualification is suitable for learners of 18 years of age and above.
Progression
Successful learners can progress to other qualifications such as:
TQUK Level 6 Diploma in Business Management
Level 6 Diploma in Business Management and Marketing
Level 6 Diploma in Business Management and Human Resources
Level 6 Certificate in Project Management
Level 6 Award in Advancing Business Ideas and Entrepreneurship
Structure
Learners must achieve 120 credits from six units
| Title | Unit ref. | Guided learning hours | Credit value |
|---|---|---|---|
| Business research project | K/616/6770 | 80 | 20 |
| Project management | M/616/6771 | 80 | 20 |
| Innovation in business | A/616/6773 | 80 | 20 |
| Change management | F/616/6774 | 80 | 20 |
| Role of management in the global business environment | J/616/6775 | 80 | 20 |
| Development and management of teams | L/616/6776 | 80 | 20 |
Total Qualification Time
This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes.
Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for a qualification is determined by TQT, as one credit corresponds to 10 hours of learning.
Total Qualification Time for this qualification is 1200 hours
Guided Learning Hours
These hours are made up of all real time contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training.
GLH for this qualification is 480
Assessment
The qualification is assessed by internally set and marked assessments subject to external quality assurance.
Where indicated in the unit specifications, assessment must meet the requirements of the identified assessment strategy/principles.
Materials for internal assessment must be submitted to TQUK for approval prior to use and must be mapped to the relevant unit, learning outcome and assessment criteria.
All learning outcomes must be met to achieve a pass - there is no grading.