CTH
Our History
Over the last 40 years, CTH has focused on developing and adding value to careers globally in the Hospitality, Culinary & Tourism industries. Established in 1982 as a specialist professional awarding body, our mission is to focus on the training needs of new entrants and existing industry professionals. We now have a network of over two hundred Approved Teaching Centres worldwide delivering industry-relevant CTH qualifications to thousands of new students each year.
What makes us a specialist awarding body?
Like any awarding body, we do not actually teach the CTH qualifications ourselves, we offer them to be taught and studied at the teaching centres that we approve. However, unlike many other awarding bodies, we focus purely on Hospitality, Culinary and Tourism. This focus and the vast industry experience of our staff, has allowed us to become experts in these sectors, whilst the value of us working alongside key industry partners gives a superior level of experience and support to our teaching centres.
Strategic Vision
At CTH we seek to provide Gold Standard qualifications for the Tourism, Hospitality, Travel and Culinary industries. It is our mission that our qualifications should be:
Suitable for Progression
CTH programmes seek wherever possible to offer candidates not only a direct pathway into their career but also a pathway to further, higher level study for those that seek it. Many CTH programmes therefore offer such pathways, ultimately leading to final year bachelor’s and master’s degrees with many respected British and international universities.
High Quality
At CTH, our core mission is to provide the highest standard of qualifications. CTH achieves this through robust monitoring supported by the industry, universities and the UK government regulator, Ofqual.
Academically Robust
CTH continuously seeks to strengthen its relationships with leading employers in our sector. Only through this can we ensure that our programmes are up to date and relevant to the needs of careers available. Virgin Atlantic and Star Alliance, for example, partner with CTH on our Certificate qualifications while our management programmes are endorsed by a variety of key industry players.
Highly Relevant
CTH continuously seeks to build its partnerships with worldwide educational authorities and academic institutions. CTH is a member of the Federation of Awarding Bodies and liaises with universities and other awarding bodies.
Level 4 Diploma in Hospitality Management ( MQA Approval in Progress )
A more in-depth management programme, aimed at providing learners with a broader understanding of the operational aspects of the hospitality industry.
Programme Overview
This is a substantive management programme, typically delivered over a nine month period in the case of full-time students. CTH Level 4 courses combine practical career-based elements with a number of essential management disciplines that will be invaluable as the individual’s career progresses. The course therefore provides the practicality needed for the workplace with the theory needed to advance in management roles and in education.
Students who complete the Level 4 may use it as a pathway to advanced study, typically progressing on to the CTH Level 5 Advanced Diploma. Since the Level 4 Diploma is designed to be broadly equivalent to that of the first year of a bachelor’s degree, students may use the qualification to apply for credit entry to a number of bachelor degree programmes at selected universities worldwide. However, the course is ideal preparation for immediate employment in the sector.
Entry Requirements
Students must be at least 17, have completed secondary education (UK Level 3 / A-Level equivalent) and have English IELTS 5.5 equivalent. Students should also have demonstrable study skills.
Entry & Progression
Sample Certificate
Syllabus Overview
Finance in Tourism and Hospitality:
This unit enables students to gain an understanding of main sources of finance, to understand the relationships between cost volume and profit, to carry out specific costing practices and make recommendations on prices and interpret business performance using recognised tools. It is not an in-depth accounting unit, and this should be borne in mind when planning and executing the delivery.
Assessment: Closed book written examination
Customer Service Management in Tourism and Hospitality:
This unit covers the management of customer service operations, managing the resolution customers’ queries and complaints, analysing the effectiveness of customer service in hospitality or tourism and understanding the use of quality systems in the tourism and hospitality industry.
Assessment: Assignment
Global Tourism and Hospitality:
This unit covers understanding the size and scope of the global tourism and hospitality industry, the food and accommodation sub-sectors it, the issues and influences affecting it and the growth of global tourism and hospitality brands.
Assessment: Assignment
Rooms Division Operations:
This unit covers understanding rooms division operations (front office and housekeeping departments), front office processes and housekeeping operations.
Assessment: Closed book written examination
Rooms Division Supervision:
This unit covers evaluating the effectiveness of rooms division operations (front office and housekeeping departments), supervising housekeeping operations, supervising housekeeping operations and managing the performance of staff.
Assessment: Assignment
Food and Beverage Operations:
This unit covers understanding the principles of food production operations, food production operations and food and beverage service.
Assessment: Closed book written examination
Food and Beverage Supervision:
This unit covers evaluating the effectiveness of food and beverage operations, developing food and beverage operations, understanding how to arrange banquets and functions, understanding how to supervise the purchasing and storage of food and beverages and the management of staff performance.
Assessment: Assignment
CTH Option:
This useful Essential Study Skills unit may also be studied alongside this qualification, if required.
Essential Study Skills - This unit aims to provide learners with essential skills for academic communication, writing assignments and making presentations of academic information and carrying out programmes of academic study. Assessment: Assignment and presentation
University Pathways
Students who successfully complete the CTH Level 4 Diploma are eligible to gain progression to a number of universities worldwide.
Level 5 Advanced Diploma in Hospitality Management ( MQA Approval in Progress )
A more substantive management programme, that offers learners a chance to study the hospitality industry from a decision-making and strategic aspect.
Programme Overview
The course aims to provide students with an understanding of the managerial, decision-making and leadership aspects of the hospitality industry. In addition it is also designed to develop independent research and study skills required when working at senior managerial level in the industry.
Therefore, the Level 5 Advanced Diploma is an excellent preparation for either entry to the workplace or as a springboard into final year bachelors degree level study.
Entry Requirements
Entry is open to graduates of the CTH Level 4 Diploma (or equivalent approved qualification), 18+ years of age, with at least IELTS 5.5 English (or equivalent) and demonstrable academic study skills.
Students who do not satisfy the English language requirement may choose to combine this programme with CTH’s English for Hospitality & Tourism course, which is available to teaching centres as a Teaching Pack for delivery, assessment and certification by the centre. Please email marketing@cthawards.com for further information.
Entry & Progression
Sample Certificate
Syllabus Overview
Understanding Funding and Finance in Tourism and Hospitality:
This unit covers understanding the concepts of financial management and accounting within a hospitality or tourism business; controlling the finances and managing the cash flow and manage the profitability of a department within a hospitality or tourism business.
Assessment: Examination
Human Resource Management in the Tourism and Hospitality Industry:
This unit covers understanding the principles of human resource (HR) management in the tourism and hospitality industry; leading teams and developing human resources policies.
Assessment: Assignment
Strategic Marketing in the Tourism and Hospitality Industry:
This unit covers contributing to the development of marketing and sales strategies in the tourism and hospitality industry; optimising marketing communications, building strategic partnerships, new product development and understanding the purpose and components of an organisational business plan.
Assessment: Examination
Customer relationship management in the tourism and hospitality industry:
This unit covers developing a customer service strategy in the tourism and hospitality industry; managing customer relationships (CRM) and evaluating customer service.
Assessment: Assignment
Contemporary issues in the tourism and hospitality industry:
This unit covers understanding how to identify emerging issues in the tourism and hospitality industry and examining their impact.
Assessment: Examination
Food and beverage management:
This unit covers developing food and beverage operations, understanding the management of food and beverage operations and evaluating their effectiveness.
Assessment: Assignment
Facilities management in the tourism and hospitality industry:
This unit covers evaluating the role of a facilities manager in a hospitality or tourism organisation; ensuring the facilities of a hospitality or tourism organisation meets health, safety and environmental requirements and maintaining and developing the facilities of a hospitality or tourism organisation premises.
Assessment: Assignment
University Pathways
Students who successfully complete the CTH Level 5 Advanced Diploma are eligible to gain progression to a number of universities worldwide.
Level 6 Professional Diploma in Tourism and Hospitality Management ( MQA Approval in Progress )
The Level 6 Professional Diploma in Hospitality and Tourism Management provides an industry-relevant postgraduate academic route for those who want to build towards a bachelor's degree qualification or improve their career progression.
Programme Overview
This programme is CTH's ultimate undergraduate level award and has been expressly designed to provide almost all of the learning provided by a British university bachelor’s degree programme in hospitality and tourism.
In fact, graduates of this programme are able to convert their award into a recognised British university bachelor’s degree from Derby University simply by completing an additional three units that can be studied online.
The programme is designed as 120 Credit Value (CV) qualification in international Hospitality and Tourism management, covering all the key management skills required for a management career in the sector. Students will attend a course of study of not less than 480 Guided Learning Hours (GLH) comprised of a mixture of tuition and guided self-study.
Entry Requirements
Admission to this programme is open to those students who have completed an appropriate Level 5 qualification in a relevant subject, such as a CTH Level 5 Advanced Diploma, or a relevant HND.
Applicants should be at least 19+ years of age, have at least English IELTS 5.5 level (or equivalent) and possess high level academic study skills (Harvard referencing and criticality).
Syllabus Overview
The Strategic Impact of the Business Environment:
The macro environment, globalisation, the economy, responding to change, and competitive advantage.
Assessment: Assignment
Business Strategy for Hospitality & Tourism:
Business analysis, planning models, growth strategies, vision, mission, culture and strategy implementation.
Assessment: Closed book written examination
Managing Events for Hospitality & Tourism:
Types of event, issues, pre/real-time/post event management.
Assessment: Assignment
Quality Management for Hospitality & Tourism:
Importance, quality improvement measures, customer research & feedback. Assessment: Closed book written examination
CTH Certificate in English for Tourism and Hospitality ( MQA Approval in Progress )
An English language programme designed to improve the communication skills and vocabulary of learners. This qualification has been designed with a specific focus on the hospitality and tourism industries.
Programme Overview
The CTH Certificate in English for Tourism and Hospitality is an ESP (English for a Specific Purpose) programme; this means the communication skills you learn will have a specific focus on training you to understand and use vocabulary and grammar relevant to the hospitality and tourism industries.
This programme will not only give you a greater command of the English language but it will help to increase your employability prospects at the international level.
By teaching learners to understand the work of a restaurant, how to welcome guests, and the processes taken by a travel agent, they will begin to recognise the vocabulary and language that applies to different scenarios in the hospitality and tourism sectors.
Through the completion of this course you will be able to gain and/or improve your industry-relevant English language skills.
Syllabus Overview
